Frequently asked questions
Short answers to what we get asked most. For everything else, call us.
How much does Geniale cost?
Turnkey installation: €1000 once, or €1200 from your earnings via a monthly SEPA debit of 40% of revenue until covered. Then no commission on revenue: you only pay the technical providers, at cost and in your name.
How do I get paid?
Fans pay on Verotel's secure pages and the money goes straight to your bank account. The site only receives the payment confirmation: no wallet, no middleman, we never touch a cent.
What do I have to open in my name?
Domain, server, Verotel account, media storage and email. We guide you step by step: in the end everything is 100% yours.
How long does it take to launch?
Installation takes a few days once the accounts are open. The longest step is Verotel's approval of your account, which is up to them.
Who can see my content?
Only those who paid. Photos and videos have no public link: access is authorised by the server on every request, through signed, expiring links. Everyone else sees the cover only.
Can I bring my content over from OnlyFans, Fansly, Patreon or Fanvue?
Yes. With Patreon and Fanvue you just authorise us from your account, no password. For the others you send us the files you already have and we bulk-load them. Separate service, priced on volume.
Is age verification required?
Yes, it is a legal requirement in Italy for adult sites. A certified third-party provider handles it: the site only receives proof that the member is of age.
Do I need to know how to code?
No. Content, prices, tiers, chat, live streams and design are all managed from the panel. We handle the technical side.
What if I want to stop?
The site, the domain and the data are yours. Export members, emails and sales whenever you want and switch the site off when you decide.
Who helps me if something goes wrong?
Your technical contact, one message or call away: +39 349 654 4614, info@geniale.me.